Refund policy
Return & Refund Policy
Last Updated: September 2, 2026
Thank you for shopping with Harry Styles Official Store. We want you to be satisfied with your purchase. If you are not completely satisfied with your order, please review the return and refund terms below.
1. Returns
We accept returns for eligible items within 14 days of delivery.
To be eligible for a return, the item must:
- Be unused and unworn.
- Be in its original condition and packaging, where applicable.
- Include all original tags, labels, and accessories.
- Be accompanied by your order number or proof of purchase.
Items that do not meet these requirements may not be eligible for a return.
2. Non-Returnable Items
Certain products may not be eligible for return, including:
- Personalized or customized products.
- Digital products or downloads.
- Items that have been used, worn, washed, or damaged after delivery.
- Items marked as final sale or non-returnable at the time of purchase.
- Gift cards, where applicable.
3. Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.
Please email info@shophstyles.store and include:
- Your order number.
- A description of the issue.
- Clear photographs of the item and packaging, if applicable.
After reviewing your request, we may provide a replacement, exchange, store credit, or refund, depending on the circumstances and product availability.
4. How to Request a Return
To request a return, contact us at:
info@shophstyles.store
Please include your name, order number, the item(s) you wish to return, and the reason for your return.
Please do not send any items back until you have received return instructions from our customer service team.
5. Return Shipping
Unless an item is damaged, defective, or incorrectly sent, the customer is responsible for return shipping costs.
If the return is due to an error on our part or the item arrived damaged or defective, we will review the situation and, where appropriate, cover reasonable return shipping costs.
Original shipping charges are generally non-refundable unless otherwise required by applicable law.
6. Refunds
Once your returned item has been received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be issued to the original payment method.
Please allow additional time for your bank or payment provider to process and display the refund in your account.
7. Partial Refunds
A partial refund may be issued if a returned item does not meet our return requirements or has been returned in a condition that affects its resale value.
8. Exchanges
If you would like to exchange an item for a different size or product, please contact us at info@shophstyles.store.
Exchanges are subject to availability. If the requested replacement is unavailable, we may offer a refund or another appropriate resolution.
9. Late or Missing Refunds
If you have been notified that your refund has been issued but have not received it, please first check with your bank or payment provider.
If you still have not received your refund after the applicable processing period, contact us at info@shophstyles.store and we will assist you.
10. Order Cancellations
If you wish to cancel an order, please contact us as soon as possible at info@shophstyles.store.
We will make reasonable efforts to accommodate cancellation requests. However, orders that have already been processed, shipped, or fulfilled may not be cancellable and may instead need to be handled under our return policy.
11. Policy Changes
Harry Styles Official Store reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.
12. Contact Us
If you have any questions about returns, refunds, exchanges, or your order, please contact us:
Harry Styles Official Store
Website: shophstyles.store
Email: info@shophstyles.store